Washington Evening Journal
111 North Marion Avenue
Washington, IA 52353
319-653-2191
Access Energy warns of scam phone calls
Andy Hallman
Jun. 8, 2020 2:47 pm
Access Energy Cooperative is warning the public of scam calls regarding their utility bill.
The cooperative issued a news release indicating that there are scammers making phone calls to area residents posing as their local utility company, saying the customers are delinquent on their bill and their service will be disconnected if not paid immediately.
Access Energy Cooperative will not call you and ask you for personal information over the phone.
'We are happy to take your payment if you call us to pay your bill, but we will not call you asking for it,” the news release stated.
In addition, Access Energy Cooperative employees carry a company issued identification card. If members have suspicions, they should ask for proper identification before revealing any personal information. Any questions about service work, a bill payment or an appointment at their home or business can be verified by calling Access Energy Cooperative at 866-242-4232.
If residents receive suspicious calls or if there is a suspicious person in their neighborhood, they are encouraged to contact local police.
Access Energy is warning residents not to divulge personal information to scammers posing as representatives of a utility cooperative.