Computer support scam reported in the county

Earlier this month, the Henry County Sheriff?s Office received a report of a computer support scam in the county.

The scam caller did not identify the company they were with, but offered to give a refund for computer support if bank account, personal information and remote computer access were provided.

The sheriff?s office said the call was a scam. Following is a public service announcement released last year by the Federal Bureau of Investigation (FBI).

The Internet Crime Complaint Center is receiving an increase in complaints related to technical support scams, where the caller claims to be an employee (or an affiliate) of a major computer software or security company, offering technical support to the victim.

Recent complaints indicate some subjects are claiming to be support technicians for cable and Internet companies offering assistance with digital cable boxes and connections, modems and routers.

The subject claims the company has received notification of errors, viruses or security issues from the victim?s Internet connection.

Subjects also claimed to work on behalf of government agencies to resolve computer viruses and threats from possible foreign countries or terrorist organizations.

During the first four months of 2016, the Internet Crime Support Center received 3,668 complaints with adjusted losses of $2,268,982.