Washington Evening Journal
111 North Marion Avenue
Washington, IA 52353
319-653-2191
Ready to help residents navigate systems
By Rep. Ashley Hinson
Sep. 23, 2025 2:35 pm
Southeast Iowa Union offers audio versions of articles using Instaread. Some words may be mispronounced.
My office is here to help.
We have a team of dedicated caseworkers to help Iowans navigate issues with the federal government, including the IRS and the VA.
Check out some highlights of our recent casework success stories below.
Tax Refund Issue: Resolved.
We recently had a constituent contact my office for a missing tax refund. With our assistance, the family received their full refund.
Driver's License Issue: Resolved.
A constituent reached out after struggling to renew her driver’s license and needed special accommodations. We were able to help her set up her driving test with those accommodations, and she passed, receiving her updated license.
VA benefits: Delivered.
Another constituent reached out after losing her husband to Glioblastoma linked to Agent Orange exposure. She had been waiting on her DIC claim (a monthly benefit from the VA that helps support families who lost a loved one in the military), so our office contacted the VA on her behalf. We were able to help get her approved — she received back pay and is now set up to receive DIC benefits moving forward.
Missing funds: Received.
A constituent contacted my team because the Office of Personnel and Management was sending her money to someone else's account. She was facing serious health issues and needed those funds for medical bills. We worked with OPM, and she has now received the funds she was owed.
Please don't hesitate to reach out to our team here if you need assistance.
Fun fact: Iowa is ranked 7th in the nation for turkey processing.
Many thanks to the Iowa Turkey Federation for stopping by my office in DC to talk about how we can support Iowa producers!
Did you know that over 99% of businesses in Iowa are small businesses? I love visiting with small businesses when I’m traveling across the district, and recently, I enjoyed picking up some desserts for my family at Shelly's Sweets in Newhall, and stopping in at Em’s Coffee Co. in Independence for an afternoon caffeine boost. Support a local business near you this weekend.